Protect the patient and the plastic surgeon

By lcherup on February 2, 2010

I have had to institute a number of actions to protect the patient’s interests and my own.   

First, we like to make it hard to schedule, and hard to cancel.  I really don’t want patients who quickly agree to surgery, and then go home and change their mind.  It is a very rare event when I allow patients to consent to surgery after only a first visit. Even patients who travel far for the first consultation, I encourage to go home and think about it.  I got this idea from the guy who trained me, Dr. Thomas Krizek.  Google him. 

Second, we charge patients $300 to postpone, and then reschedule a surgery. The reason why is, it screws up our scheduling with our OR staff, anesthesia, implants, drug orders, etc.  It  costs $900 AN HOUR to man our multi-specialty surgery center.  We have employees who are scheduled months in advance. I cannot yank someone off the sidewalk  to fill 3 hours because a patient cancelled 3 days ago becaue her motherinlaw is in the CCU.   We of course  understand patients’ constraints, but they must understand what we bring to the table to pull off a surgery.

Third, because we are performing aesthetic plastic surgery, and insurance does not pay for post-op care, we frequently have to rely on family members to help in the post-op period.  I have husbands that I should rent out to other patients.  My patient J’s husband is a doll.  He invented a tummy -tuck dressing that is marvelous!! On the other hand, I have another patient who had 3 friends sign up for duty, and NONE panned out.  I had to admit her to our local hospital for 4 days, for routine post-op care. I am thinking of developing a consent and contract to obligate the care-giver.  Otherwise patients have to be responsible for professional care.

Cancelled Surgery

By lcherup on January 6, 2009

When we have to cancel surgery for patients, or when they cancel, it is always a disappointment for both sides.  I really get up for the surgeries that I have to do, I prepare and consciously and unconsciously think about them, just like an athlete training for a race.  I frequently will dream about the patient and their problem, particularly if it is a difficult one. We cancel for medical reasons, such as hypertension that is not controlled optimally before the surgery, and blood-thinners that pose a risk of bleeding and hematoma post-op. We want the conditions to be optimal.  We want a platform for success built pre-op.

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Our Locations:

Radiance Plastic Surgery
Main Office:
701 Boyce Road
at Washington Pike
Bridgeville, Pennsylvania 15017
Ph: (866) 660-0017

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Ohio Valley Medical Building
Branch Office:
27 Heckel Road, Suite 206
McKees Rocks, Pennsylvania 15136

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Branch Office:
6001 Stonewood Drive
Wexford, Pennsylvania 15090

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Board Certification
Dr. Lori Cherup is board certified and a member of the following organizations.
American Society of Plastic Surgeons, American Board of Plastic Surgery, American College of Surgeons, and American Society of Aesthetic Plastic Surgeons